Reservation Policies

A 50% deposit will reserve your fishing trip on the chosen date. We will gladly refund your deposit if you cancel your fishing trip 14 days in advance. A cancellation fee of $50 will be deducted and can be used as a credit towards a future trip. This credit is valid for one year.

However, if you cancel within 14 days of your scheduled fishing trip, your deposit will not be refunded. Any credit applied towards a rescheduled trip will be at the sole discretion of Fontana Guides.

Also, due to the time and effort we invest in preparing for your fishing trip, a cancellation inside of 2 days preceding your scheduled trip, or failure to arrive on the scheduled day of your trip, will not result in a refund of any kind, and you will be charged for the full rate of your trip that was agreed upon initial reservation. PLEASE UNDERSTAND THAT WE HAVE NO ABILITY TO BOOK OTHER TRIPS IF WE ARE NOT NOTIFIED OF YOUR CANCELLATION IN A TIMELY MANNER.

The weather in the Great Smoky Mountains is unpredictable. Inclement weather does not automatically result in the cancellation of your trip, as it can often make for great fishing. WEATHER CANCELLATIONS WILL BE AT THE SOLE DISCRETION OF FONTANA GUIDES. We will be glad to reschedule your trip if there is lightning or the river or lake conditions are unfishable. Refunds will not be made. The reservation of a trip acknowledges that the fishermen accept and understand our policies. IF YOU ARE UNCERTAIN OF YOUR ABILITY TO KEEP A SCHEDULED RESERVATION PLEASE DO NOT BOOK IT.

If you have any question regarding this policy, please contact us as soon as you receive it.