Reservation & Cancellation Policy

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Reservations

A valid credit card is required on file along with your full name, contact number, and email address to complete your trip reservation.

Cancellation

A cancellation at anytime outside of 21 days predating your trip reservation will result in a $100 cancellation fee charged to your card on file. If you cancel within 21 days of your scheduled fishing trip date, your credit card on file will be billed for 50% of the trip rate plus a $50 cancellation fee. A cancellation inside of 10 days preceding your scheduled trip, or failure to arrive on the scheduled day of your trip, will not result in a refund of any kind, and you will be charged a $50 cancellation fee plus the full rate of your trip that was agreed upon initial reservation. PLEASE UNDERSTAND THAT WE HAVE NO ABILITY TO BOOK OTHER TRIPS IF WE ARE NOT NOTIFIED OF YOUR CANCELLATION IN A TIMELY MANNER. Refunds will not be made. The reservation of a trip acknowledges that the you accept and understand our policies. IF YOU ARE UNCERTAIN OF YOUR ABILITY TO KEEP A SCHEDULED RESERVATION PLEASE DO NOT MAKE ONE.

Weather

The weather in The Great Smoky Mountains can be unpredictable. Inclement weather does not automatically result in the cancellation of your trip, as it can often make for great fishing. We fish in all weather conditions, rain or shine. WEATHER CANCELLATIONS WILL BE AT THE SOLE DISCRETION OF FONTANA GUIDES. We will be glad to reschedule your trip to a mutually agreeable day or time if there is lightning or the river or lake conditions are deemed unsafe or unfishable.